Shipping Policy
DELIVERY OF THE PRODUCTS
Purchases are shipped from our own or third party warehouses/ stores or offices from various points in India. Our endeavour is to make the products reach you within 5-7 Business days from receipt of order and payment depending on the address of delivery. Order deliveries will be made by our own staff or third party courier and logistics companies or Postal Services usually between 10.30 am – 7 pm Monday–Saturday.
Goods will need to be signed for upon delivery. We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order. Since the transactions are authorised by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order. We are not responsible for damage of products after delivery.
All claims for shortages or damages must be reported to customer service on the day of delivery through the contact us page on the web store. Also the said shortage of goods needs be highlighted and signed on the Proof of delivery copy and returned to the delivery person.
DELIVERY CHARGES
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
SHIPPING DETAILS
- Do you have a minimum order value?
There is no minimum order value
- What are your delivery/shipping charges?
Delivery is free for orders above Rs.399.
- Do you ship internationally?
We currently do not ship internationally and only ship PAN India.
- What is the estimated delivery time?
We ship throughout the week, except on Sundays & Public holidays only through reputed logistics partners. Orders are dispatched within 24 hours of receipt. Orders placed from Mumbai are delivered within 2 working days after dispatch and others orders will take 3-4 days.
- Are there any hidden costs?
The price you see on the product page is exactly what you would have to pay. There are no hidden charges when you make a purchase on www.primefoodsin.com
- How do I track my order?
When you provide your email and contact details you will receive a tracking code along with updates. You will be notified at every step, starting from placing the order to the day it arrives at your doorstep. One click and it’s done.